Application Screening Questions
Get names and ages of all persons including children/dependent
Please provide all monthly income including childsuppor, alimony and others
Its important to know if you recived any assistant or will be recieving any.
Please answer and let us know what type of assistance you will be recieveing
Get name of agency name of worker and number/email
Make sure on the application as well, that you provid phone numbers for everyone along with email addresses, emergency contact info, and previous Landlord information so that we can reach out to previous Landlord to obtain a Landlord reference, especially for tenants applying that may be undocumented, in this case being undocumented, they don’t have a SS so we can’t run background, in appfolio we will just enter all 7’s in the SS field. And make copies of all documentation they may have i.e; passport, immigration papers etc.
Have them complete an application make copies of all the required documents submit to the office so it may be entered in appfolio, or you may do this yourself as well. We tell them after everything for the application is received, and the pay the app fee which covers for running the credit/background check, usually takes about 24 to 48 hours to come back, and we will process and get decision made, as well as calling them to have them come in the office and have a sit down interview with the owner.
Move-Out Instructions
Your security deposit CAN NOT be used as the last month’s rent. You are required to pay rent when it is due and in accordance to the terms of your lease. Any unpaid balance (including rent, late fees and non-sufficient funds) will be withheld from your security deposit.
A move-out inspection will be performed on the unit. You have the right to be present during the inspection, but your presence is not required. The purpose of the inspection is to determine what, if any, damage has occurred to the premises since you took possession. Any expenses incurred as a result of excessive damage will be withheld from your security deposit.
Should the security deposit cover only a fraction of the amounts owed, EPM will bill you for the additional charges. Please remember that you will be responsible for the full outstanding balance along with any costs associated with the collection of said balance.
Make arrangements to return ALL sets of keys to EPM immediately after vacating the apartment. Your keys may include, but not limited to, building, apartment, mailbox, storage, laundry, and bike rooms. Please return any garage door openers, laundry cards, parking and pool passes as well.
The prompt return of all keys is important because you remain in possession of the property until the keys have been surrendered, a quick turnover is often necessary to accommodate the future tenant’s move-in deadlines, and failure to comply will result in a change of lock fee which will be withheld from your security deposit.
You must remove all articles from your storage container. Any personal possessions that remain after the vacate date will be removed and disposed of. The cost to do so may be withheld from your security deposit.
Make absolute certain that all doors and windows are closed and locked. Failure to secure the property when you vacate can result in additional charges against your security deposit, especially in the event that your negligence contributes to vandalism and/or theft.
You are required to leave the premises in clean condition. You must pay particular attention to the kitchen, the appliances (make sure you remove all dishes from the dishwasher) and the bathroom. Replace all burnt-out light bulbs, install new and/or clean washable furnace filters and remove all trash and debris from the property.
Do not spackle walls to fill nail or screw holes or paint the walls or trim, unless you have been instructed to do so.
Carpets: You are required to have the carpets professionally cleaned when you vacate. If you choose to clean them yourself and the result is less than sufficient, or fail to clean them altogether, the additional expense will be deducted from your security deposit.
Wood/Tile/Ceramic Floors: You are required to sweep clean and mop the floors. Do NOT use oil based cleaners such as Murphy’s Oil or Old English to shine them up. Failure to clean the floors will result in additional charges against your deposit.
You must record the final readings for utilities as of the last day of the month of occupancy and request that a final bill be sent to your new address.
This does not include the water bill. (Please refer to section #8)
The Landlord is not responsible to transfer services after you vacate.
IF YOU REQUEST SERVICES TO BE OFF YOU MUST TELL US ASAP!! If you don’t the damages may be charged against your security deposits.
If your lease states that you are responsible for the water bills associated with the property you have been renting, you must contact Trenton Water Works. Please provide them with the indoor meter readings as of the day of your move and request a final bill. If you do not pay the bill, or have left a balance due, it will be deducted from your security deposit.
During the Spring/Summer season (May-September) the thermostat must be set on “cool/auto” at 80 degrees. During the heating season (October-April) the thermostat should be set on “heat/auto” at 65 degrees. All circuit breakers should be left on.
Please report any leaking faucets or clogged drains to your property manager as soon as possible. Do not turn off the water to the property.
You are responsible for cleaning the fireplace when you vacate the property.
Remove all of your personal items and clean. Leave the refrigerator plugged in and on but turn the temperature to low.
Replace the batteries in ALL smoke detectors and confirm that the fire extinguishers found in the apartment when you took possession remain in their designated areas and are fully charged. We ask that you inform your property manager of malfunctioning or problem fire control systems.
You may be required to attend to the general upkeep of the property. Please refer to the terms of your lease if you are uncertain of your responsibilities. In the event that you are required to clean the gutters, mow the lawn, rake leaves, trim hedges, pull weeds, etc., we ask that you do a final clean up of the property and arrange for a bulk trash pick up. Failure to do so will result in additional damages against your security deposit.
If you would like to have an estimated deduction list, please contact your property manager.